ENRGI Fitness — Terms, Conditions & Policies

TERMS AND CONDITIONS

Please read these Terms of Service ("Agreement" or "Terms") carefully before using https://www.enrgifitnessstudio.com("the Site") operated by ENRGI Fitness LLC ("us," "we," or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site, mobile apps, and any services we offer, including at our studio locations (collectively, the "Services").

By using the Services in any form—including browsing the Site, booking a class, or attending a session—you agree to these Terms of Service. If you do not agree, you must stop using our Services immediately.

ACCESS & ACCOUNT SECURITY To access certain features, you may be required to create an account and provide current, complete, and accurate information. You are responsible for all activities under your account and must maintain the confidentiality of your password. ENRGI Fitness reserves the right to suspend or terminate your account for violations of these Terms.

AGE RESTRICTIONS You must be at least 15 years of age to use our Services. If you are between 15–18 years old, you may only participate with parental or guardian consent. Participants under 15 are not permitted.

PROHIBITED USES You may not use the Services:

  • For unlawful purposes or to violate any applicable laws

  • To harm others or interfere with the operation of the Site or apps

  • To distribute spam or malicious software

  • To attempt to gain unauthorized access to systems or accounts

STUDIO POLICIES

  • Reservations: You must arrive at least 5 minutes before class. If not, your spot may be given to someone on the waitlist.

  • Cancellations: Cancel at least 6 hours in advance via our website or phone. Late cancels result in:

    • For credit holders: forfeited class credit

    • For Unlimited members: $10 late fee and current drop-in rate for no-shows

  • No Entry After Class Starts: Doors are locked at the scheduled start time.

  • Waitlisting: If you get off the waitlist within 6 hours of class, you are responsible for cancelling if needed.

NO BULLYING / ZERO-TOLERANCE POLICY Bullying, harassment, or inappropriate behavior of any kind will result in immediate termination of your account and access to our services.

NO PHONES IN CLASS All devices must be stored during class unless pre-approved for vlogging or media purposes by ENRGI Fitness management.

CYCLING SHOE RENTALS Rental shoes must be returned immediately after class. Failure to do so will result in a $150 fee. Shoes must be used only by the renting client and returned in undamaged condition.

REFUND & RETURN POLICY

  • All classes, memberships, and event tickets are non-refundable and non-transferable.

  • Retail items may be exchanged or returned for store credit within 7 days of purchase (14 days for online orders) if unused and with tags intact.

  • No returns on final sale or discounted items.

MEMBERSHIPS & PAYMENT

  • Monthly memberships auto-renew and require a 6-month minimum commitment

  • 30-day cancellation notice must be sent to: info@enrgifitnessstudio.com

  • A valid credit card is required on file

  • If payment fails, you have a 3-day grace period before your account is frozen

PERSONAL PROPERTY ENRGI Fitness is not responsible for lost, stolen, or damaged belongings.

ASSUMPTION OF RISK By participating in ENRGI Fitness classes, you acknowledge the inherent risks associated with physical activity, including but not limited to muscle strain, cardiovascular complications, or injury. You voluntarily assume all risks and agree to consult a physician before beginning any exercise program.

MEDICAL EMERGENCY CONSENT In the event of a medical emergency, you authorize ENRGI Fitness staff to obtain emergency medical treatment on your behalf, including but not limited to first aid, CPR, and EMS. You agree to assume financial responsibility for any resulting services.

WAIVER AND RELEASE OF LIABILITY By participating in ENRGI Fitness classes, you release ENRGI Fitness from any and all liability for injury, loss, or damage. If you are under 18, your guardian must sign a physical waiver during your first studio visit.

You agree not to participate unless medically cleared and assume full responsibility for your own well-being. You further agree to indemnify ENRGI Fitness for any damages caused by you. This waiver remains in effect for the duration of your participation and is governed by New York law.

PHOTO & VIDEO RELEASE By entering the studio or participating in classes, you grant ENRGI Fitness permission to use your image or likeness in photos, video, or media for promotional purposes unless you notify us in writing prior to participation.

ADA / ACCESSIBILITY ENRGI Fitness is committed to inclusivity. If you require accommodations due to a disability, please contact us at info@enrgifitnessstudio.com prior to your visit.

DISPUTE RESOLUTION & ARBITRATION Any disputes will be resolved through binding arbitration in Erie County, New York, under the rules of the American Arbitration Association. You waive the right to a jury trial.

INTELLECTUAL PROPERTY All content on the Site—including logos, images, and written materials—is the property of ENRGI Fitness and may not be reproduced without written permission.

TERMINATION We may terminate your access to Services for any reason, including a breach of these Terms. If your account is terminated, no refunds will be issued.

SURVIVAL The following provisions survive termination: liability waivers, intellectual property, governing law, indemnity, dispute resolution, and limitation of liability.

GOVERNING LAW These Terms are governed by and interpreted in accordance with the laws of the State of New York.

ENTIRE AGREEMENT These Terms, along with our Privacy Policy, form the complete agreement between you and ENRGI Fitness.

CONTACT ENRGI Fitness
Williamsville, New York
info@enrgifitnessstudio.com
https://www.enrgifitnessstudio.com